![]() For chat-based collaboration, we'd start our Group from Microsoft Teams. If the Group is for company-wide communication we tend to start with Yammer. For example, at Microsoft we tend to start from Outlook when we're creating a Group organized around email and calendar. Which tool you choose to start from depends on what kind of group you're working with. ![]() You can create Microsoft 365 Groups from a variety of tools including Outlook, Outlook on the web, Outlook Mobile, SharePoint, Planner, Teams and more. Additionally, groups are the new and improved experience for what we used to use distribution lists or shared mailboxes for. You don’t have to worry about manually assigning permissions to all those resources because adding members to the group automatically gives them the permissions they need to the tools your group provides. Resources such as a shared Outlook inbox, shared calendar or a document library for collaborating on files. Groups in Microsoft 365 let you choose a set of people that you wish to collaborate with and easily set up a collection of resources for those people to share. To learn about Microsoft Family Safety and how a family group helps you stay connected with your family members and keep them safe on Windows 10, Xbox devices, and Android devices, see Microsoft family group. Until then, you can still continue to make and receive external phone calls via your Skype client.If you're looking for information on using Outlook contact groups to send email to a list of people - such as a group of friends - see Create a contact group or distribution list in Outlook for PC. Once Skype is shut down and your phone number is moved to Teams you will be able to make and receive external calls using Teams. We strongly encourage the use of this feature within your department in order to prepare you for this transition.Ĭan I make and receive external phone calls using Teams? Yes, as long as the UTMB users you are calling in Teams has the Teams App open they can answer your call. organizing meetings, chat, internal phone calls, etc.).Ĭan I make internal phone calls using Teams? Use your Skype phone when needed but start to leverage Teams as much as possible (e.g. Yes, Information Services is strongly encouraging adoption of Teams while Skype is still up and running. Yes, your same phone number will be moved to Teams once Skype is shutdown.Ĭan I start using Teams now even though my phone number is still tied to Skype? Will I keep the same Phone number when my service is moved to Teams? Until then, you can still continue to make and receive both internal and external phone calls via your Skype client. Your Enterprise Voice integration with Skype will remain in place until we determine an official shutdown date for Skype in Q2. Will my Skype phone become a Teams phone? There is also the normal chat dialog box where you and free type your question that the bot can respond to.įigure 2 - Example screen of the UTMB Teams FAQ bot.Clicking on that tile will start your personal dialog with the bot which is visible only to you (unless of course you escalate to an expert).Once in Teams application, you will see a tile in the left pane near the top as seen in Figure 1 below.It also has a “Share Feedback” button to share thoughts on the answer(s) given which we can use to enhance the accuracy of the answers in the knowledge base. If not, the bot allows the end-user to submit a query which then gets posted in a pre-configured team of experts to provide support by acting upon the notifications from within their team itself. Clients can ask the bot a question about Teams and the bot responds with an answer if it is contained in the knowledge base. UTMB Teams FAQ is a friendly Q&A bot for Microsoft Teams that brings a human in the loop when it is unable to help.
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